Remi Live LLC d/b/a Remi Live ("we," "us," or "our") operates the website remilivestudio.com (the "Service"). We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service, an online marketplace for buying, selling, and leasing music instrumentals and stems. It complies with the General Data Protection Regulation (GDPR) for users in the European Union/European Economic Area and the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), for California residents, along with other applicable data privacy laws.

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If you are a resident of the EU/EEA, we act as the data controller. If you are a California resident, this policy serves as your "Notice at Collection" under the CCPA/CPRA.

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

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Contact Information

• Data Controller/Data Collector: Remi Live LLC d/b/a Remi Live

• Address: 113 Hills Lorough Loop, Jacksonville, NC. 28546

• Email: info@remilivestudio.com

 

For any privacy-related questions, including exercising your rights, contact us at the email above.

Information We Collect

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We collect personal information that you provide directly and information collected automatically. "Personal information" means any information that identifies or relates to you.

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1. Voluntarily Provided Information:

   • Account registration and profile setup: Name, email address, password, artist bio, profile picture, and other details you provide.

   • Content uploads: Metadata from audio files (e.g., stems, instrumentals), such as title, BPM, key, and description.

   • Transactions: Payment details (e.g., credit/debit card via Stripe) or cryptocurrency wallet information (via Bitpay).

   • Communications: Messages in direct chats, service requests, feedback, or inquiries.

   • Other: Preferences for notifications, search queries, or license selections.

2. Automatically Collected Information:

   • Device and usage data: IP address, browser type, operating system, device identifiers, pages viewed, time spent, and referral sources.

   • Log data: Access times, errors, and interactions with audio players or search filters.

   • Cookies and similar technologies: For analytics, personalization, and advertising (see "Cookies" section below).

 

We do not collect sensitive personal information (e.g., racial origin, health data) unless you voluntarily provide it in profiles or messages.

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For California residents (CCPA/CPRA Notice at Collection): In the past 12 months, we have collected the following categories of personal information:

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• Identifiers (e.g., name, email, IP address).

• Customer records (e.g., payment info, transaction history).

• Commercial information (e.g., purchase/lease history).

• Internet activity (e.g., browsing behavior, interactions).

• Audio/visual data (e.g., uploaded stems/instrumentals).

• Inferences (e.g., preferences from search history).

 

We do not "sell" or "share" personal information as defined under CCPA/CPRA for cross-context behavioral advertising.

 

How We Collect Your Data

• Directly from you: When you register, upload content, make payments, send messages, or contact us.

• Automatically: Via cookies, server logs, and third-party tools (e.g., Google Analytics for usage stats).

• From third parties: Payment processors (Stripe, Bitpay), authentication providers (Google, Apple), or if you connect via social logins.

 

How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain the Service: Manage accounts, facilitate buys/sells/leases, process payments, deliver downloads, and enable messaging/notifications.

• To improve the Service: Analyze usage, recommend content, and enhance features like search filters or audio players.

• Communications: Send transaction confirmations, updates, or responses to inquiries.

• Compliance and security: Prevent fraud, enforce terms, and comply with legal obligations (e.g., tax reporting).

• Marketing (with consent): Send promotional emails about new instrumentals or features.

 

For EU/EEA users (GDPR): We process data based on:

• Contract: To fulfill our agreement (e.g., processing transactions).

• Consent: For marketing or non-essential cookies (you can withdraw anytime).

• Legitimate Interests: For analytics, security, and improvements (balanced against your rights).

• Legal Obligation: For record-keeping or audits.

 

We do not use your data for automated decision-making that significantly affects you.

 

Sharing Your Information

We may share your personal information with:

• Service providers: Payment processors (Stripe for fiat, Bitpay for crypto), cloud storage (e.g., AWS for audio files), analytics (Google Analytics), and authentication (Google/Apple).

• Business partners: If required for smart contract setups (post-MVP) or collaborations.

• Legal authorities: To comply with laws, subpoenas, or protect rights.

• In business transfers: If we merge or sell assets.

 

We do not sell your personal information. Third parties are bound by contracts to protect your data and use it only for specified purposes.

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International Transfers of Personal Information

If you are in the EU/EEA, your data may be transferred to the US or other countries outside the EEA (e.g., for Stripe/Bitpay processing). We use Standard Contractual Clauses (SCCs) or other approved mechanisms to ensure adequate protection under GDPR.

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Your Rights

You have rights over your personal information. To exercise them, contact us (we respond within one month for GDPR, 45 days for CCPA, free of charge unless excessive).

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GDPR Rights (EU/EEA Users):

• Access: Request a copy of your data.

• Rectification: Correct inaccurate data.

• Erasure ("Right to be Forgotten"): Delete data under certain conditions.

• Restriction: Limit processing.

• Objection: Oppose processing for marketing or legitimate interests.

• Portability: Receive data in a transferable format.

• Withdraw Consent: Anytime, without affecting prior processing.

• Complain: To your local supervisory authority (e.g., ICO in UK).

 

CCPA/CPRA Rights (California Residents):

• Know: Details on collected data, sources, purposes, and sharing.

• Delete: Request deletion (with exceptions).

• Opt-Out of Sale/Sharing: We do not sell/share, but contact us to confirm.

• Correct: Fix inaccurate data.

• Limit Sensitive Data: Not applicable as we don't collect sensitive data.

• Non-Discrimination: We won't penalize you for exercising rights.

 

We verify requests using your account info. For agent requests (CA), provide authorization.

 

Security of Your Personal Information

We use industry-standard measures (e.g., encryption, firewalls, access controls) to protect your data from unauthorized access, loss, or breach. However, no method is 100% secure. In case of a breach, we notify affected users and authorities as required by law.

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Data Retention

We retain data as needed for the purposes above:

• Account data: Until you delete your account, plus legal retention (e.g., 7 years for transactions).

• Usage logs: Up to 2 years for analytics.

• After retention, data is deleted or anonymized.

 

Cookies and Similar Technologies

We use cookies for essential functions (e.g., session management), analytics, and personalization. Types:

• Essential: For login and security.

• Performance: Google Analytics to track visits.

• Functional: Remember preferences.

 

Manage cookies via browser settings or our consent banner (for non-essential). See our [Cookie Policy] for details. We honor "Do Not Track" signals where applicable.

 

Children's Privacy

Our Service is not for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from minors. If we discover such data, we delete it. Parents: Contact us if you believe we've collected your child's data.

 

Changes to This Policy

We may update this policy to reflect changes in practices or laws. We'll notify you via email or site notice for significant changes and update the effective date. Continued use constitutes acceptance.

 

Additional Disclosures for U.S. States

For other U.S. states (e.g., Colorado, Virginia): Similar rights apply (access, correction, deletion, opt-out). We comply as required.

 

How to Contact Us

Use the contact details above for questions, requests, or complaints. For CCPA: Include "CCPA Request" in the subject. For GDPR: "GDPR Request."